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Sunday, June 30, 2013

A Lebanese Anecdote



Time for a random, genuinely Lebanese anecdote. This may seem a bit silly, but this woman brightened my day with a laugh this morning. If you are not Lebanese, there is a rare probability that you have ever experienced a chronic power cut, and this little tale will seem baffling to you, but if you are, this is exactly the common everyday story you may usually encounter.
A little background for the foreigners first: To avoid numbing details, I will just tell you that due to repeated strikes and raids over power supply stations, and due to constant shortage in fuel, we don’t get electricity in Lebanon 24/7; instead, the small amount of power supplied is divided between the various areas with the power being cut anywhere between 3 and 24 hours per day depending on the region on a daily basis.
The above hopefully explains why the revered power company in Lebanon receives countless phone calls every day from complaining citizens hoping for an explanation as to why the power was cut longer than usual today, or why the broken transmitter hasn’t been fixed yet, etc…
Now, we live near the power company’s main branch in the capital, and thus, we share with it the same area code, as well as the same first four digits and, as luck would have it, the sixth or last digit in the phone number too. This means that our home number differs in a mere digit to the company’s, and as luck would have it once again, it seems that many, many years ago, the company had what feels like millions of billing forms printed out with the wrong fifth digit assigned in the number listed as its hotline on the bottom of the form. The fifth digit printed coincides with ours.
Maybe the company has since printed new forms, or maybe it is still using its stash of old ones with our digits, but at any rate, it seems that there is a huge amount of people still referring to those forms and dialing our home number every time they encounter additional power trouble or simply feel like ranting over their broken washing machines, their melting ice cream or their wasted leftovers.
I would say 50% of the calls we get at home are meant for the company, and every single day we are subjected to hundreds of ever so funny yet saddening insults before we get the chance to tell people on the other end of the line that they dialed the wrong number. And even then, most people don’t believe us and suggest that we are indeed the company and that we are just making pranks on them and that this is simply outrageous of us. Imagine! J
My brother recorded his voice on the answering machine a while back, and since then, many callers who get the voice mail in which my brother sings Na na na nan a, we are not home, leave us a messaaageee – in Arabic of course and with irreparable cords – leave us really, and I mean really angry messages, which are hilarious to hear, since even with that silly voice recording, they still believe that the power company is mocking them J
So if you have ever wondered – which you probably haven’t – what an upside down prank call might be like, this is it.
But let me get to the story before I forget it.
This morning, the phone rang and I picked it up. The 50 something lady on the other end of the line didn’t even bother with a hello before unleashing her wrath over the power company, its employees, the government, the minister, the citizens, etc…You name it and you can bet she insulted it. And when she finally had the courtesy of taking a breath between rants, I took the opportunity to calmly try and explain the situation, which she laughingly interrupted saying: I know my dear, I know it is the wrong number, I have called here before and you have explained it to me already, and she went on heartily laughing. Baffled and completely dubious, I inquired as to why she would call us again if she indeed knew all about it, to which she replied: Well at least with you someone picks up!
No comment J The end.